Give your tyres the protection they deserve. Whether you have compact car tyres or larger, performance tyres, we’ve got you covered.
Our Tyre Protect plans offer peace of mind so you can drive with confidence knowing your tyres are protected. Choose the right plan for your tyre size and drive worry-free.
How Tyre Protect Works
Designed to get you back on the road.
- Pay a one-time premium depending on the size (shipping and fitting not included).
- Get coverage for 12 months or until your tyre reaches the minimum legal tread depth (whichever comes first).
- Comprehensive protection includes:
- Repairable and Non-repairable punctures
- Impact fractures
- Accidental cuts
- Kerb damage
Automatic pairing with Tyre Protect:
Once you choose your tyre size, it is automatically paired with the appropriate Tyre Protect plan in your cart.
You can continue to checkout for maximum protection or easily remove it from your cart if preferred.
How to Claim
Claims under your Tyroola's Tyre Protect Plans are simple:
Comply with the list of responsibilities described below.
- Send an invoice/receipt of your purchase to support@tyroola.com.au
- Provide photos of the tyre and its damage while still on the rim. The pictures must be clear and, at a minimum, have a full shot of the sidewall and a clear close-up of the damage, but the more photos, the better and our agents may ask for more.
- Once photos have been received, the tyre can come off the rim, and you can notify us that the tyre is ready to be picked up at the original delivery address.
Payment Terms:
Payment will only be provided for an amount equal to the tread used on the tyre or the benefit cap, whichever is lesser.
During the benefit period, we will undertake the repair (subject to the puncture occurring in a legally repairable area) or cover the cost of a replacement tyre to the value of the benefit cap if the tyre exhibits less than 25% tread wear and the tyre is deemed not repairable.
If tread wear exceeds 25%, charges will be prorated for the replacement tyre. For instance, if the tyre is 25% worn, a 25% charge will be applied; if it's 50% worn, a 50% charge will be applied based on the new tyre's price. If the identical product is unavailable, we will offer a comparable product.
Prorated costs are determined by the Recommended Retail Price (RRP) at the time of replacement.
Tyroola will cover this repair or replacement up to $250 as a benefit cap per tyre.
Your responsibilities:
As our customer, you have responsibilities under this tyre protection plan:
The warranty only applies to the original purchaser of the tyres.
The tyres should always be maintained properly, in good condition, and at the correct pressure.
Wheel balancing, alignments and tyre rotation should be carried out at regular intervals, and proof must be supplied to claim benefits (proof must be written documents from a professional tyre or suspension store).
All necessary precautions will be taken to avoid driving over obstacles like kerbs and rough road edges, which may cause tyre damage.
If the claim is unsuccessful, you will be responsible for the transport costs to have the tyre returned to the warehouse for inspection. If this is the case, you have 30 days to pay this logistic cost from the date of notification from us via phone or email.
If a claim is successful, the repair or replacement is only for the tyre itself and excludes any additional costs, such as shipping and fitting. The shipping cost will be calculated on a case-by-case basis, if shipping was free with your original purchase, this is excluded from the replacement, as free shipping is only applicable to newly purchased items.
Please read here for our full terms and conditions.