Cancelling after order placement, before shipment
Unfortunately as soon as your order has been placed in the majority of cases shipping is booked immediately.
If you wish to cancel your order, due to the costs involved with cancelling this with the courier and restocking the tyres, even if your order hasn't shipped we have a standard $25 cancellation fee.
Often we can waive this fee if you are wanting to reorder the correct tyre.
Submit a Request here, or contact our Operations Team and they can advise you in relation to your specific order.
Cancelling once an order is shipped
In the event that your order has already been shipped but not yet received, unfortunately additional return fees may be applicable. Each order is individual and shipping costs vary, so we cannot specify return fees without investigating your specific order.
Please Submit a Request or contact our Operations Team and they will assist you on how to proceed and the costs involved.