You are entitled to request a return within 14 days after you, or a third party named by you, have received the tyres. Only unused tyres that have not been mounted are eligible for return. 

Unfortunately in the event of a return, return and restocking fees are applicable. These fees cover the costs of shipping both to your delivery address and back to our warehouse, as well as a compulsory 15% (of your total order) restocking fee. 

If we have come to an agreement on the return, Tyroola will organise our courier company to collect the tyres on the next business day. Once the tyres have been collected, we are then able to organise the refund.